By accessing and using the website https://sylorperfumes.com and making a purchase, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
2. Website Access
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes:
Harassing or causing distress or inconvenience to any person
Transmitting obscene or offensive content
Disrupting the normal flow of dialogue within our website
Attempting to gain unauthorized access to our systems
3. Geographic Restrictions
Sylor Perfumes currently operates and ships exclusively within Pakistan. By placing an order, you confirm that you are a resident of Pakistan and that the delivery address is within Pakistani territory.
4. Product Information and Accuracy
All product descriptions, images, and fragrance notes provided on our website are accurate and up-to-date
Prices and product availability are subject to change without notice
We strive to provide high-quality product information, but minor variations in bottle design or packaging may occur
Product images are for illustrative purposes and may not be exact representations
5. Orders and Placement
An order is confirmed once you complete the checkout process and select Cash on Delivery (COD) as your payment method
You will receive confirmation details including your order number, items, delivery address, and expected delivery timeline
All orders are final and cannot be cancelled through the website after placement
However, as we operate on a Cash on Delivery basis, you have the right to refuse delivery of your order when the package arrives at your address
6. Payment Terms
Payment is collected upon delivery (Cash on Delivery – COD only)
You must provide valid payment in full at the time of delivery
If payment is not provided, the order may not be completed and the package will be returned to Sylor Perfumes
7. Pricing and Shipping Fees
All prices displayed on our website are in Pakistani Rupees (Rs)
A fixed shipping fee of Rs 200 applies to all deliveries across Pakistan, regardless of location or order value
There are no hidden charges or additional fees beyond the displayed product price and Rs 200 shipping fee
No free shipping is offered on any order value
8. Delivery and Shipping
We ship exclusively within Pakistan
Standard delivery timeframe is 3-7 business days from order confirmation (may vary by location)
Delivery timeline starts after payment is confirmed and order is processed
We use reliable courier partners to ensure safe delivery of your fragrance
You will be notified of your shipment details via phone number provided at checkout
9. Damaged or Lost Packages
Sylor Perfumes accepts responsibility for packages that arrive damaged or are lost in transit
If your package arrives damaged, please document the damage with photos and contact us immediately through our Contact Us page
If your package is lost during delivery, please notify us within 48 hours of the expected delivery date
We will investigate and provide a replacement or refund at our discretion
Claims for damaged or lost packages must be made within 7 days of the expected delivery date
10. No Return or Refund Policy
Sylor Perfumes does not accept returns or refunds on fragrance products due to hygiene and safety reasons. Once a product has been delivered to you, it is your responsibility.
Exceptions: We will only consider replacement or refund if the package arrives damaged during transit or is lost by the courier (as per Section 9).
11. Product Usage and Restrictions
Products purchased from Sylor Perfumes are for personal use only
You agree not to resell, redistribute, or commercially exploit any products purchased from our website
Unauthorized resale or distribution is strictly prohibited and may result in legal action
Products must be used in accordance with all applicable laws and regulations in Pakistan
12. Intellectual Property
All content on this website, including product descriptions, images, logos, and text, is the property of Sylor Perfumes
You may not reproduce, distribute, or transmit any content without our express written permission
Unauthorized use of our intellectual property is prohibited
13. Limitation of Liability
Sylor Perfumes is not responsible for:
Issues arising from misuse of products
Allergic reactions or adverse effects from fragrance use
Damage to personal property caused by fragrance products
Any indirect, incidental, or consequential damages
You use our products at your own risk and assume all responsibility for their use.
14. Website Disclaimer
The website is provided on an “as-is” basis without warranties of any kind
We do not guarantee that the website will be error-free or uninterrupted
We are not liable for any technical issues, downtime, or service interruptions
15. User Conduct
You agree that you will not:
Use the website for any illegal or unauthorized purpose
Violate any applicable laws or regulations
Infringe on the rights of Sylor Perfumes or other users
Attempt to interfere with the normal operation of the website
Engage in any form of fraud or misrepresentation
16. Modification of Terms
Sylor Perfumes reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.
17. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
18. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms or your use of the website shall be subject to the jurisdiction of Pakistani courts.
19. Contact Information
For questions about these Terms & Conditions, please contact us through our Contact Us page:
